Old Rectory

All the staff we encountered (6 of them) were genuinely friendly and attentive. All of them spoke to us before we spoke. They all appeared happy in their work. We had breakfast and it was so organised, we had coffee, tea and juice straight away, we then ordered what we wanted. The quality of the food was really good, professionally presented, even my croissant had been warmed in a proper oven, not put in a microwave! The dining room was lovely and the fixtures and fittings suited the building. Staff looked clean, well presented and organised. They worked at a speed needed for their environment. The hotel was full so the small team needed to work fast and efficiently. Our room was very cosy and the bed comfortable and we both slept well. The bathroom was dated but it was very clean. We would happily stay here again.

Lovely building in beautuful grounds. Spotlessly clean, a good breakfast and the staff were really nice. One lady, (Kate(?), went above abd beyond as despite covering reception, bar, some housekeeping and catering duties, she always had a smile, a kind word and, genuinely, nothing was too much trouble The location is in eaay striking distance of Shrewsbury, Attingham Park and a number of other towns and attractions. Good old school hospitality with a personal touch making you feel a welcome guest and not an anoymous customer. Really enjoyed the stay

I booked a cheap and cheerful guest house, I arrived at a luxury hotel! What's not to like?? The room was clean and comfortable, but I spent most of my time hiking the area during the day. In the evenings I made use of the bar and lounge, where I sat in front of a fire reading in total peace. Breakfasts were good an they catered for me as a pescetarian. They serve light meals in the evening such as paninis etc but do not run an evening restaurant service. The staff were fab! I was there over New Year and requested 12 grapes, which were wrapped up for me with a lovely note. My car broke down on my way home, and they looked after me in the lounge even though I had checked out.

The Staff.... The staff really could not do too much to oblige with any request, i had a lot of personal dietary needs that the staff met as though it was just normal. This was extremely appreciated. The Food... The food was hot and cooked well, it was also customized to my requirements without any question. The Building.... This is a beautiful Georgian building with period Georgian decor and furniture. It was also noticed that there were several out buildings that appeared to be undergoing restoration, which was nice to see. The Location.... This beautiful Georgian house was situated in the village of Wem, and was central to my visiting requirements in Shrewsbury and Ellesmere.

It was the first time that my fourteen year old daughter had stayed in a proper hotel and the experience was amazing! When she asked for hot chocolate with breakfast rather than tea or coffee, nothing was too much trouble. Breakfast was served and the toast arrives a few moments later providing staff with an opportunity to check that all is well before they leave you to it! We were shown to our suite by a friendly receptionist who talked with our chatty daughter all the way to the room and made her feel really welcome and happy. When we compared the price of our stay to what we would have paid for some of the large national chains, it wasn't that much more and the amazing service more than made up the difference! On the day that we were due to arrive, we received a telephone call to inform us that a disco would.be taking place until midnight that night and they hoped that it wouldn't disturb us! It wasn't a problem and we didn't hear much of it anyway!